Terms & Conditions Agreement
Last updated: September 30th, 2026
WELCOME TO OUR WEBSITE!
Sorted Planning welcomes you. We invite you to access and use our Website under these Terms and Conditions. Please read these terms carefully before using our Website.
This Terms and Conditions Agreement discloses the Terms and Conditions of www.sortedplanning.com (the “Website”), owned by Jemima Arnold, doing business as Sorted Planning, a registered business in Ontario (the “Company”). By accessing or using our Website, you hereby agree to be bound by the Terms and Conditions incorporated herein and to our Disclaimers and Privacy Policy. If you do not expressly agree to all of the Terms and Conditions outlined herein, then please do not access or use our Website. By using this Website, you represent that you are at least eighteen [18] years old and have the requisite mental capacity to be bound by the Terms and Conditions of this Agreement.
The material appearing on this Website is provided as information about the Company’s promotional marketing and services. The owner of this Website, and its directors, agents, employees, and affiliates assume no responsibility or liability for any consequence resulting directly or indirectly from any action or inaction you take based on the information found on, or material linked to, this Website.
1. ACCEPTANCE OF TERMS
1.1 The following Terms and Conditions form a legally binding agreement that governs the relationship between the Company and its users, as well as anyone who interacts with the Company, its Website, subsidiaries and affiliates. Your access to and use of this Website signifies your acceptance and agreement to the Terms and Conditions.
2. LANGUAGE
2.1 The following terminology applies to these Terms and Conditions, Privacy Policy and Disclaimer Notice: “Client”, “User” “You” and “Your” refers to you, the person using this Website. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to the Company. “Party”, “Parties”, or “Us”, refer to both the Client and the Company. Any use of the above terminology or other words in the singular, plural, capitalization, and or he/she/they, are taken as interchangeable and therefore referring to the same.
3. FOR INFORMATIONAL PURPOSES ONLY
3.1 Any and all information by or on this Website is provided for promotional or informational purposes only and is not to be relied upon as a professional opinion whatsoever. This includes all digital content, including but not exhaustive of, email, newsletters, blogs, reflection materials, resource links, lead generation content, all social media and other content, whether or not they are available for purchase, as resources, or educational and/or informational use only.
3.2 All aforementioned content does not constitute professional advice and is not guaranteed to be accurate, complete, reliable, current or error-free. By using this Website, you accept and agree that following any information or recommendations provided therein and all channels of digital content is at your own risk.
4. COPYRIGHT
4.1 All materials created by the Company on the Website are protected by copyright laws as original works. The absence of a registered copyright symbol does not affect the Company’s ownership or the protection of these materials.
5. LICENSE OF INTELLECTUAL PROPERTY
5.1 Unless otherwise specified, the Company and/or its licensors hold the property rights to all materials on the Website, including services or resources sold or downloaded through the Website, and any materials on the Company’s social media platforms. All intellectual property rights are reserved. If downloadable materials are available on the Website, permission is granted to download for personal, non-commercial transitory viewing only.
5.2 This is the grant of a license, not a transfer of title. Under this License the User may access the Website for personal use, but the User may not:
(a) Modify, copy, republish, reproduce, or redistribute the Website materials;
(b) Use the Website materials for any commercial purpose, including but not limited to: sell, rent, sub-license, or use for any public display (commercial or non-commercial);
(c) Transfer the Website materials to another person or ‘mirror’ the materials on any other server.
5.3 If such behaviour is discovered or suspected, this license shall automatically terminate if confirmed as a violation of any of these restrictions. The Company reserves the right to immediately revoke your access to the Website, as well as any services or materials you may have purchased, without refund for services already rendered, and reserves the right to prosecute any actionable infringement or misuse to the full extent of the law. Upon terminating your viewing of these materials or upon termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
5.4 The Company reserves the right to request the removal of any links to our Website. You accept to immediately remove such links upon request.
5.5 Any requests for written permission to use any content posted on this Website must be expressly made before you use any such content, and may be made by sending an email with your written request to: jemima@sortedplanning.com
6. LIMITED LICENSE TO YOU FOR USE OF PRODUCTS OR DOWNLOADS
6.1 The User understands that by purchasing any service or downloading materials from this Website, they are being granted access to view all content and information provided for, along with any additional information or content shared by the Company. The User understands this access constitutes a limited, revocable, non-transferable license to use the information for personal or business purposes, as permitted by the Company.
6.2 As a “Licensee,” the User agrees not to use, reproduce, distribute, sell, license, sublicense, or otherwise commercially exploit any materials, content, information, or resources provided by the Company for the purpose of creating, marketing, selling.
6.3 The User acknowledges that any such actions, including but not limited to those outlined above, will likely constitute infringement, theft of intellectual property, and a violation of this Agreement and applicable laws.
7. LINK TO THIRD-PARTY WEBSITES
7.1 This Website may contain links to third-party websites or resources that are not maintained by or affiliated with us. These linked websites, materials and their content are not under the control of the Company, and the Company is not responsible for the content contained in any linked websites, nor for any losses or damages arising from your use of such websites. You acknowledge and agree that the Company is not responsible for the availability of such links, resources and content, and does not endorse or assume liability for any content, advertising, products, services, or other materials made available to or from such linked websites. The Company accepts no responsibility, directly or indirectly, for any errors, damages, or omissions contained in third-party websites. The intended purposes of the links are provided solely to improve your use of the Website, to enable you to connect with the Company on various platforms, and to help the Company offer their services.
8.SOCIAL MEDIA GUIDELINES
8.1 The terms herein further extend to the application and use of social media platforms, and any reviews or comments related to your use of the services, program or information provided by the Website. The Company requests you adhere to the following guidelines:
(a) The Company reserves the right to remove, block, or delete any comments that may be construed as bullying, name-calling, offensive language, or otherwise contrary to the Website's intended goals of positivity, education, and encouragement.
(b) By using any social media platform, you verify that all information submitted is accurate and factual. False negative comments or complaints posted by you may be construed as claims about the Company and may be subject to legal claims.
9. FEEDBACK, COMMENTS AND TESTIMONIALS
9.1 With your prior consent, you agree that the Company may use your feedback whether provided in emails, submissions, comments, discussions on the services and/or calls, or otherwise, for marketing or promotional purposes related to the Company, and its services. You understand that any comments posted on this Website or on our social media channels represent the views and opinions of the individual who made them, not those of the Company. The Company reserves the right to comment, edit, or delete any comment or posts made on this Website or on social media channels.
9.2 The Website and its associated social media platforms may feature testimonials from previous clients or customers of our services. These testimonials are intended to provide readers with comments, feedback, and information based on others’ experiences with our services. All testimonials are from actual clients, sharing their real, honest opinions and results from their use of the Website and services. These testimonials are not to be considered as a guarantee for all Users to expect the same or similar results, nor do these testimonials guarantee the same or similar results.
10. SHARED INFORMATION NOT CONFIDENTIAL OR PRIVILEGED
10.1 Any information you provide or share with us, directly or indirectly, by use of the publicly accessible areas of the Website will not be treated as confidential or privileged. Information provided through the Company’s contact and intake forms, or used during its delivery of services channels will be handled in accordance with the Privacy Policy and applicable confidentiality obligations.
11. PURCHASE POLICY
11.1 If you purchase any service from us, you may also enter one or more separate agreement(s) with the Company, including the Terms of Purchase. Where the Website Privacy Policy, Terms and Conditions and/or Disclaimer and the Terms of Purchase differ in relation to purchased services, the Terms of Purchase will govern.
12. RESULTS NOT GUARANTEED
12.1 The Company may share examples, experiences, testimonials or outcomes relating to Users who have used the Company’s Website or services. Such examples are provided for informational and illustrative purposes only and are not intended to represent or guarantee that any User will achieve the same or similar outcomes. By accessing the Website or using the Company’s resources or services, the User acknowledges that the services provided for are highly personal and that outcomes will vary based on the User’s individual circumstances, decisions, preferences, family and personal relationships, healthcare needs, legal considerations and other factors beyond the Company’s control. The Company does not guarantee that the User’s wishes, preferences, plans or decisions will be implemented or followed, or that any particular outcome will result from the use of the Company’s resources, recommendations or services. Nothing contained on the Website or provided through the Company’s services constitutes a promise, warranty or guarantee of any specific outcome. The User remains responsible for their own decisions and actions in connection with their use of the Website and services.
13. MODIFICATIONS AND CHANGES
13.1 The Company reserves the right, at our sole discretion, to modify, replace or revise the terms herein at any time, without notice. The Company further reserves the right to modify, suspend, or discontinue, whether temporarily or permanently, the services (or any part thereof) for any reason without notice. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop use of the Website.
14. LIMITATION OF LIABILITY; INDEMNIFICATION
14.1 The Company and its affiliates shall not be liable for any damages arising from the use or inability to access the materials or content on this Website, including, without limitation, damages arising from reliance on information provided on the Website, errors or omissions in the content, modifications, interruptions, suspensions or discontinuances even if the Company has been notified of the possibility of such damage.
14.2 You agree to protect and defend the Company against all claims that may be considered libellous, obscene, criminal, infringing on the rights of third-party rights, or otherwise violating applicable laws.
14.3 Your decision to visit our Website, use the information contained therein, and purchase products we offer is entirely voluntary. You understand that the Company is not responsible for any harm or damage caused to you or your business resulting from direct or indirect use of materials or content contained on the Website. You agree to hold the Company harmless from any damages arising from your use of the content or services provided on the Website or distributed through email, and you agree not to make any claims against the Company in connection with such use.
14.4 Indemnification: You agree to indemnify, defend, and hold harmless the Company, its affiliates, partners, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees), that may arise from or relate to: (a) your use of the Website, (b) your violation of the terms herein, (c) your violation of any third-party rights, including intellectual property rights, or (d) any unlawful or negligent conduct by you. This indemnification shall survive the termination or expiration of these terms and your use of the Website.
15. RELEASE OF CLAIMS
15.1 Release of Claims: You acknowledge that this release is a complete and unconditional release of all liability to the fullest extent permitted by law, and you voluntarily give up any right you may have to bring legal action against the Company for any losses or damages arising from your use of the Website, whether known now or discovered in the future.
16. SEVERABILITY
16.1 If any provision of these terms shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of the Terms and Conditions is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
17. GOVERNING LAW
17.1 Any claim relating to the Website shall be governed by the laws of the Province of Ontario without regard to its conflict of law provisions.
18. ENTIRE AGREEMENT
18.1 The Terms and Conditions and any other legal notices, policies and guidelines of the Company linked to these Terms and Conditions or contained on this Website constitute the entire Agreement between you and the Company relating to your use of this Website and supersede any prior understandings of the Parties regarding such subject matter. This Agreement may not be amended or modified except by the Company.
19. CONTACT
19.1 If you have any questions about these Terms, please contact us at: jemima@sortedplanning.com
Updates
Last updated: September 30th, 2026
Next Review: September 30th, 2027
This policy is reviewed annually to ensure it remains current with privacy laws and best practices