Disclaimer
Last updated: September 30th, 2026
This Disclaimer, along with the Terms and Conditions and Privacy Policy, governs the User’s access to and use of this website, www.sortedplanning.com (the “Website”), including any content, functionality, and services offered on or through this Website. Through the User accessing and using this Website, either as a paying customer or simply a Website visitor, they agree to be bound by this Disclaimer as outlined by the owner of this Website, owned by Jemima Arnold, doing business as Sorted Planning, a registered business in Ontario (the “Company”).
We highly encourage the User to read this Disclaimer, along with our Terms and Conditions and Privacy Policy, before exploring this Website to ensure they are clear on any expectations imposed upon them as a User or paying customer of this Website. By virtue of the User’s use of this Website, they will be deemed to have accepted the terms outlined herein.
1. NO GUARANTEES OF OUTCOMES
1.1 The Company does not make any representations, warranties or guarantees regarding any particular outcome, result or benefit that the User may achieve through their use of the Website, resources, information, or services. The Company provides educational, informational and planning resources intended to assist Users in understanding and preparing for their future care, personal wishes, preferences and related planning matters. However, the Company does not guarantee that any particular plan, recommendation, document, discussion or service will achieve a specific outcome or result.
1.2 The User acknowledges that the service involves personal circumstances, preferences, decisions and factors that may change over time and that may be outside the Company’s control. The Company does not guarantee that a User’s wishes, preferences or plans will ultimately be followed, implemented or achieved, including where circumstances, healthcare needs, family dynamics, applicable laws, healthcare providers, substitute decision-makers or other third parties affect the implementation of the User’s plans.
1.3 The Website User and/or paying customer understands that any reviews, testimonials, or results shared by previous customers reflect the individual experiences of those customers and are provided for testimonial and marketing purposes only. They are not intended to represent or guarantee that anyone will achieve the same or similar results. The User understands that the outcome of the services is subjective, and that User satisfaction may differ based on personal preferences, expectations, emotional needs, and development goals.
2. FOR EDUCATION AND INFORMATIONAL PURPOSES ONLY
2.1 Any and all information contained on this Website, resources available for download or any and all social media channels, are for the exclusive purpose of education and information only. It is not intended to be, nor shall it be understood or construed as, legal, medical, or other professional advice in any capacity. Nothing available on or through this Website, and by extension all social media channels, should be understood as a recommendation that you should not consult with an industry professional on any given matter. The Company expressly recommends that the User seeks advice from a professional where and when necessary or applicable.
3. ERRORS AND OMISSIONS
3.1 By accessing this Website or any and all associated social media channels, the User accepts that neither the Company nor any of its owners, directors, employees or contractors, shall be held liable or responsible for any errors or omissions on this Website, nor any damages you may suffer as a result of failing to seek competent advice from a professional. The User expressly agrees not to rely upon any information contained in this Website.
4. PERSONAL RESPONSIBILITY OF USER
4.1 By accessing this Website, the User accepts responsibility for the results of their actions. The User agrees to take full responsibility for any harm or damage suffered as a result of the use, or non-use, of the information available on this Website, the resources available for download, any educational resources, digital products or services available for purchase or on any and all social media channels/profiles.
5. DISCLAIMER
5.1 To the extent permitted by applicable law, all material or items provided through the Website are provided “as is” and “as available”, without warranty or conditions of any kind. By accessing this Website, the User agrees that the User’s use of the Website will be at their own sole risk. To the fullest extent permitted by law, the Company and each of our advertisers, licensors, suppliers, officers, directors, investors, managers, members, partners, affiliates, employees, agents, service providers, and other contractors, disclaim all warranties, expressed or implied, in connection with the Website, or any services, and the User’s use thereof. Further, to the extent permitted by applicable law, the Company makes no warranties or representations about the accuracy, reliability, timeliness or completeness of the Website’s content, services, the content of any website linked, or information or any other items or materials on the Website or linked to by the Website.
5.2 By using this Website, the User acknowledges and agrees that the Company is not responsible nor liable to the User should they encounter any negative ramifications that may be physical, mental, or emotional in response to or during the use of the Website. The User accepts that they are solely responsible for their own health and well-being and for any actions taken based on the information provided. The Company encourages all Users to seek professional advice and to use the information presented at their discretion. The User accepts that any harm or injury that is caused as a result of their participation in, or access to the Website and/or engagement with the Company, is at their own risk and the User agrees they are participating voluntarily and understands the risks associated.
5.3 The User acknowledges and understands that the Company is not a licensed lawyer or law firm and is not authorized to practise law. The Website and the services provided through it are not intended to constitute, and do not constitute, legal advice, legal services, estate-planning advice or the provision of any other regulated professional service. The Website and the services provided are intended solely to facilitate discussions and assist Users in exploring and communicating their values, wishes, goals, and preferences. No information or conversation provided shall be construed as creating, preparing, or otherwise establishing a legally valid or legally binding Will, Power of Attorney, trust, estate plan or other legal document or instrument.
6. LIMITATION OF LIABILITY
6.1 In no event shall the Company be liable for any actions you do or do not take based on the information on this Website or in any services sold through the Website. The User or paying customer understands that the Company will not be liable for any damages based on your participation in using this Website or through your participation and use of services sold or obtained on or through the Website.
6.2 To the fullest extent permissible by applicable law, the Company, and by extension its owner, and any operators, employees or contractors of the Company will not be held responsible for any form of damages and/or legal claims against it based out of the User’s participation in using this Website or through their participation and use of services sold through the Website.
7. SEVERABILITY
7.1 If any provision of this Disclaimer shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Disclaimer is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
8. GOVERNING LAW
8.1 Any claim relating to the Website shall be governed by the laws of the Province of Ontario without regard to its conflict of law provisions.
Contact: If you have any questions, please contact the Company at: jemima@sortedplanning.com
Thanks so much, and we appreciate you reading our Disclaimer!
Updates
Last updated: September 30th, 2026
Next Review: September 30th, 2027
This policy is reviewed annually to ensure it remains current with privacy laws and best practices